Tickets & Approvals

Tickets

The Tickets page lists every ticket in your project with filtering, sorting, and pagination (25 tickets per page). Use filters to zero-in on what matters:

Tickets list with filtering, sorting, and status columns
  • Status — new, triaging, planning, implementing, ci_running, ready_for_review, failed, blocked
  • Kind — Task, Bug, Feature, Improvement
  • Priority — P1 through P5
  • Search — free-text search across title and description

Keyboard shortcuts: Press j / k to move between rows and Enter to open the selected ticket.

Creating a Ticket

Click New Ticket to open the creation form. Fill in the fields below and submit.

Field Required Description
Title Yes Short summary of the work (max 200 characters)
Description Yes Detailed description of the task, bug, or feature
Kind Yes Feature, Bug Fix, Task, Refactor, Documentation, or Test
Repository Yes Which connected repo the work targets
Priority No P1–P5; defaults to P3 when omitted
Labels No Comma-separated tags for categorisation
Skip Push No Implement the change locally without opening a pull request
Create ticket form with title, description, kind, and repository fields

Ticket Detail

Opening a ticket takes you to the Ticket Detail view, which auto-refreshes every 10 seconds so you always see the latest state.

Ticket detail page showing pipeline stepper, status, and conversation thread

Header

The header shows the ticket title, current status badge, kind, priority, repository, and creation date. Action buttons let you Edit, Retry, Fail, or Delete the ticket.

Pipeline Stepper

A visual stepper tracks the ticket through the autonomous pipeline:

  • Triage
  • Plan
  • Implement
  • CI
  • Review

If a step fails, you can retry from that step without restarting the entire pipeline.

Conversation Thread

The conversation thread merges job output, human requests, and comments into a single timeline. When the agent asks a question or requests approval, you can Resolve or Expire the pending request directly from the thread.

Approvals

The Approvals page is a centralized inbox for every pending human request across all tickets. It auto-refreshes every 10 seconds.

Approvals queue showing pending human requests with urgency indicators

Cards are sorted oldest-first and display the request type, wait time (with urgency indicators), and a prompt preview.

Approval Requests

For approval-type requests you can:

  • Quick Review — jump to the ticket detail for full context
  • Approve — allow the agent to proceed
  • Reject — deny the action with optional feedback
  • Expire — dismiss the request without action

Question & Clarification Requests

For question or clarification requests you can:

  • Quick Review — jump to the ticket detail
  • Send a Response — type your answer in the input field and click Send

Approval Policies

Approval policies let you control when human approval is required. Configure them under Settings > Add Policy.

Available rules:

  • Require approval before push — the agent must get a human sign-off before pushing code or opening a PR
  • Auto-approve if max lines changed — skip approval when the diff is small (e.g. under 50 lines)
  • Excluded paths — glob patterns for paths that never require approval (e.g. docs/**)
  • Max total change size — upper bound on the overall diff size the agent may produce without approval